26 Nov 2020
As much as £1bn in benefit fraud has been prevented from being paid to organised-crime groups in recent months, BBC News has learned. But before the scam was spotted, officials unwittingly confirmed thousands of stolen identities.
Fraudsters took advantage of looser rules introduced to cope with a surge of universal credit claims during the pandemic.
BBC News has asked the Department for Work and Pensions for a response.
In May, a junior civil servant working with High Street banks noticed dozens of claims for universal credit had been made asking for money to be paid into the same bank account.
Further investigation identified more than 100,000 fraudulent claims.
And officials admit they had confirmed thousands of people’s identities to the gangs that had stolen them – and passed on their National Insurance numbers.
The Department for Work and Pensions wants to write to those whose data has been compromised.
But BBC News has learned it is struggling to identify many of them and is wary of sending out letters to last known addresses in case they end up in the wrong hands, exacerbating the data breach.
Claimants whose identities have been stolen can face real hardship, as it can be months before their accurate benefits are paid.
Currently, 5.7 million people receive universal credit, almost double the figure for March.
To cope with the surge, identity checks were processed online, rather than face-to-face, and information such as the cost of rent and whether someone had been self-employed taken on trust.
Criminal gangs have attacked several government Covid-19 schemes.
By Michael Buchanan, BBC News, 24 November 2020
Read more at BBC News
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