Dixons Carphone says 10 million accounts may have been hit in 2017 cyber attack
01 Aug 2018

Some 10 million Dixons Carphone records containing personal data may have been accessed in a 2017 cyber attack, the British electronics and mobile phone retailer said on Tuesday, boosting an earlier estimate of 1.2 million.

It was the second major cyber attack in three years on the company, which has about 22 million customers in the UK and Ireland.

It apologized to customers on Tuesday and said that an investigation into the hacks was nearly complete.

“Again, we’re disappointed in having fallen short here, and very sorry for any distress we’ve caused our customers,” Chief Executive Officer Alex Baldock said.

Dixons Carphone said the accessed customer records did not contain payment card or bank account details and there was no evidence that any fraud had resulted from the incident.

“Unfortunately, given the accuracy of their previous statements, tomorrow may be a different story,” Andy Norton, director of threat intelligence at cyber security firm Lastline, said.

– By Noor Zainab Hussain and Muvija M, Reuters, 31 July 2018.

Link to Reuters.

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